GCROA Message to Residents

On Friday 9th October a meeting was held between GCROA committee members and GCD management, including Ashraf Othman, Bala, Guna and two members of the GCD Accounts Department who are responsible for  Glenmarie Cove maintenance and security  accounts.

A spreadsheet was presented showing Income and Expenditure for 2013 to 2015, with a monthly breakdown for the current year.  This is a document with a detailed breakdown of billing to Bungalow and Semi D lots in different areas, together with around 30 different items of major and minor expenditure.

The accounts as presented show a deficit for the last three years, with expenditure considerably higher than billings. Non payment by residents increases this deficit.

A detailed discussion took place regarding costs, and what could be justifiably be assigned to residents.  GCD staff costs have been particularly high, with far more people than necessary assigned to manage GC.  This has changed recently, with staff costs much lower in September, when expenditure was lower than billing for the first time.

Security charges have risen due to an increase in guard numbers not discussed with residents.  Water charges are also very high, due to leaks and the fact that Syabas has not adopted the main pipeline yet (this should happen by March 2016).

GCROA insisted that a number of these charges must be borne by GCD and not by residents, and this was generally accepted.

This meeting proved very useful for committee members to understand in much more detail the expenditure required to run Glenmarie Cove. Our development is complex in that the housing area is still only partly adopted by MPK and they provide some services but not all. We will need to provide extra maintenance services paid for by residents.

GCD still proposes to hand over maintenance and security in the first quarter of 2016. GCROA are currently obtaining proposals from Managing Agents, working on a budget, gathering information on the best appropriate internal structure and putting together a list of requirements for repair work to be funded by GCD.

GCD will need to inform all residents by letter and call a meeting, probably in December, to explain the hand over and to form a new Management Corporation of similar.

Statement on payment:–

GCD has agreed that the separate allocation of the security rates stated in the invoices to residents since April 2015 (90 RM) contradict the agreed budgetary allocation (that predetermined the current rates charges) that was agreed upon and effectively implemented since January 2014. To ensure future misunderstanding and/or dispute with this regards, GCROA asked that GCD must acknowledge in writing before GCROA advice the resumption of payment.

Roy Lee                              Jeff Harris
President                           Secretary

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4 Responses to GCROA Message to Residents

  1. When we get them to re-juggle their spread sheet and get back to the understanding we reached in late 2013 and applied throughout 2014, residents who have held up payments should pay up. I think the GCROA committee should be able to convince GCD to remove the interest charges because it is their own fault for not dealing with the matter in a timely manner. GCD should not be rewarded for their intransigence. There was already in place an agreed mechanism to review the expenditure but they chose to simply ignore it.

  2. “A detailed discussion took place regarding costs, and what could be justifiably be assigned to residents. GCD staff costs have been particularly high, with far more people than necessary assigned to manage GC. This has changed recently, with staff costs much lower in September, when expenditure was lower than billing for the first time.”

    I would just like to comment on the above.

    In late 2013 when we discussed the new charges that were to be effective from 1st January, 2014 we agreed there should be a management fee of RM20,000 payable to GCD. Obviously this amount would not be sufficient to cover the operating expenditure within GCD itself but it was done this way to cut off all the arguments that we feel would come from GCD about how costly their empire really is. We did not want to hear any of that because we are in no position to dictate how they should run their company.

    The yardstick we used was a rather simple equation: what would it have cost us if we hired a management company to replace GCD? If we did that, we would have to take into account the management fee demanded by the management company (at least 5k) and add to that the office rental required to house the management company, the 2-3 full time staff required to run the operations, cost of amenities, etc. So we agreed to pay them RM20k and GCD accepted.

  3. Not sure when it happened on Friday. If it was a resident who came through the main entrance with his access card, then the resident was probably asleep at the wheel at that point or drunk or simply blur. I hope it wasn’t a car that came through Gate A. Rosak CCTV is normal in GC so don’t be too upset. Can be easily repaired but boom will be shorter if they reuse by cutting off the bent section.

  4. boyscout2b says:

    Thks Johanbtw there is a MPK notice at the GC entrance. what is that abt?also the boom at P2 entrance has been knocked down since Fri nite. security guards were clueless as to what happened n who the culprits were (bcos all the cctv were rosak). if we don’t hold the culprit responsible GC residents will ultimately hv to foot the repair cost.

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