Tribunal for Homebuyer Claims

In case you not aware, The Ministry of Housing and Local Government has set up a Tribunal for Homebuyer Claims with the objective to provide an easier, cheaper and faster means of dispute resolution for homebuyers claiming compensation/damages from housing developers.

The Tribunal may hear claims from buyers on condition that:

a) A claim is filed no later than 12 months from:

 i) the date of issue of the Certificate of Fitness for Occupation (CFO) of the property; or

ii) the expiry date of the defect liability period as set out in the Sales and Purchase Agreement.

b) The Sales and Purchase Agreement involves housing accommodation built in a residential area.

c) Each claim does not exceed RM50,000 per cause of action unless:

i) the claimant agrees to forgo the balance of the claim; or

ii) the acquiescence of the developer is obtained in writing for the matter to be heard at the Tribunal.

d) Sales and Purchase Agreements signed before 1 December 2002 can also be considered provided the claims fulfil the criteria stated above.

To learn how to go about this and spend as little as RM10 for a potentially much larger award, go to this link:

There are consequences for a developer who does not abide by a decision of the Tribunal, like not being able to renew its licence with the Ministry.

Go to this link: and under the section “Services” click on the link “List of Blacklisted Developer“. It takes you to another page that lists several blacklists. One reads “Senarai Hitam Pemaju Ingkar Award Tribunal Tuntutan Pembeli Rumah” (English: Blacklist of Developers that have refused to abide by an award to a purchaser by the Tribunal).

Click on this link to download the entire PDF file containing the names of 283 blacklisted companies as of 31 March, 2012, in alphabetical order. Ask your personal physician whether you should take an anti-shock pill before you go down the list.

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5 Responses to Tribunal for Homebuyer Claims

  1. dl2a15 says:

    Is anyone from GCD aware that they are now under blacklist?

    • I would’t think the Ministry would put any company in a blacklist without first telling the company. I suppose once a company abides by the Tribunal’s decision, it becomes ‘born again’ so it is not too big a deal but nevertheless an embarrassment while it remains on the list.

    • wkchoo says:

      Oh yes, they are awared about it and is super efficient now by settling it speedily and actually listen and call to meet your needs… that the case is settled and “reborn”. Will the reborn make them to be a more responsible corporate???….hmmm guess we just have to wait and see.

  2. yfyin says:

    I hope all buyers should be aware that GCD is a blacklisted company in Senarai Hitam Pemaju Ingkar Award Tribunal Tuntutan Pembeli Rumah (TTPR), please ask your lawyer to hold your 5% defects claim until the defect warranty period is over.

  3. wkchoo says:

    Everyone, scroll down to the lucky number “88”……what the #%*!!

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